How To Look For Your DJI Battery Serial Number [+ more]

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With the rise of counterfeit products on the market, everyone is constantly concerned when making purchases online. However, there is one way that many users of DJI products verify the originality of their batteries – the DJI battery serial number. But how do you find it?

The most effective way to find your DJI battery serial number is to look for a white or silver sticker with the battery information on the battery itself. However, if that sticker is missing or damaged, you can also do so through the DJI app or the box the battery came in. 

Are you curious about the battery serial number, what it can be used for, and how to find it? Then this article has all the information you will need! Explore the following sections to learn more about this fascinating number and how to avoid counterfeit items when making purchases as well!

What is a DJI Battery Serial Number and Where to Find it?

The DJI Battery Serial Number is a code used to identify your specific battery. It’ll be a 13 – 14 digital number and my Air Batteries are located on the bottom rear of the battery with a QR code:

Unlike the model number, a serial number is unique to your battery and can be used to track its performance over time. 

This number is used by DJI and its authorized dealers to track the warranty status of your battery. Additionally, the serial number can be used to help determine if a particular battery is counterfeit.

What do I do with my DJI Battery Serial Number?

Once you have located your battery’s serial number, you should keep it in a safe place. This is because you will need to provide the serial number if you ever need to replace your battery under warranty. 

If you have multiple batteries, it can be helpful to write down the serial number of each battery so you can keep track of them. This is useful if you ever come across issues. For example, if there are no lights on your DJI battery, you can give your serial number to the support team and get accurate assistance. 

If you ever suspect that your battery is counterfeit, you can contact DJI support and provide them with the serial number. They will be able to confirm whether or not the battery is genuine.

What To Do If You Can’t Find Your DJI Serial Number

If you can’t find your DJI Battery Serial Number, don’t worry! There are a few ways that you can get access to your battery serial number and keep it safe.

  1. Check the DJI GO app: You can find the serial number in the DJI GO app by connecting your battery to your drone and tapping on the “Battery” icon in the top right corner of the app.
  2. Keep an eye out for a sticker or label: Look for a white or silver sticker on the bottom of your battery. The serial number should be printed on this sticker.
  3. Look for a sticker or printed serial number on the box: Check the box your battery came in – all DJI batteries come in an official box with the DJI branding. The serial number should be printed on the outside of the box.
  4. Contact DJI support: if you still can’t find your serial number, you can contact DJI support and they will be able to help you out. 

Here is a video explaining some ways to look for your serial number for DJI drones:

Signs Your DJI Battery May Not Be An Authentic Item

DJI batteries are quite popular, and there are plenty of scam products on the market that can look similar but are not the real thing. There are a few signs that you can look for that may indicate that your DJI Battery is not an authentic item:

  • The serial number is missing: as mentioned above, every DJI battery should have a serial number printed on it. If you can’t find a serial number on your battery, it’s possible that it’s a counterfeit item.
  • The price is too good to be true: if you find a DJI battery being sold at an unusually low price, it’s likely that it’s not a genuine product. Be sure to do your research and compare prices from different vendors before making your purchase.
  • The seller is not an authorized DJI dealer: as mentioned above, you should always purchase your DJI products from an authorized dealer. If the seller is not an authorized dealer, there’s a chance that they are selling counterfeit products.
  • The quality of the battery is poor: if you find that the build quality of your battery is poor or that it doesn’t perform as well as you expect it to, it’s possible that it’s not a genuine DJI product. For example, if the charging time does not match up with the specifications, or it drains too quickly, you would be within reason to suspect that your device is a counterfeit item.

If you suspect that your DJI Battery is not an authentic item, we recommend that you contact DJI support for assistance. They will be able to help you determine if your battery is genuine or if you need a replacement. In the case that it is not an authentic DJI battery, they will be able to help you file a claim with the seller and get your money back.

Why Counterfeit DJI Batteries Can Be Dangerous

It’s important to be aware of the dangers of using counterfeit DJI batteries. These batteries may not have gone through the same safety testing and quality control as genuine DJI batteries, which could result in them being unsafe. Here are some common risks:

Risk of using counterfeit batteriesReasons for the risk
Overheating and catching fireLack of testing for safety standards
Explosions and shocksUse of lower-quality and cheaper materials
Leakages or damage to the batteryUse of inappropriate safety measures

A look at some common risks of using unofficial and counterfeit batteries

Using counterfeit DJI batteries can also void your warranty, so it’s important to be aware of the risks before you purchase one of these products.

Wrapping up

If you’re thinking about purchasing a DJI battery, be sure to do your research and purchase from an authorized DJI dealer so they can provide you with a battery with an accurate serial number. There are many counterfeit products on the market, so it’s important to be aware of the signs that your battery may not be authentic.

The Author

Dr Andrew Stapleton is a writer and YouTuber with a PhD in science. His drone footage has been featured on TV and he has written and/or produced videos for Science Alert, COSMOS magazine, and Australia's Science Channel among others. He has been a drone pilot for many years and has flown many types of drones. His favourite is still the DJI Mavic Air for the portability and functionality packed into a small and portable drone!